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What You Agree To When You Use 98 bdbajee

Access to 98 bdbajee and its services — including deposits via bKash, Nagad, and Rocket — is subject to the legal terms set out on this page. Availability depends on your local law and eligible region, so read these conditions before opening an account.

Account EligibilityJurisdiction ConditionsbKash & Nagad TermsData HandlingAccount Closure Rights
98 bdbajee What You Agree To When You Use 98 bdbajee
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about how these terms apply to your account, or if you need to submit a formal request — such as a data access or account closure request — use one of the contact paths below. Our team handles legal and account queries separately from general support, so route your message to the right channel for a faster response.

Account and Legal Email Send formal requests — including data access, account closure, or terms clarification — to our dedicated legal inbox. Include your registered mobile number in the subject line.
Live Chat Support For urgent account-related legal questions, open the live chat from your account dashboard. Agents can escalate to the legal team during business hours.
Help Centre Our help centre covers common legal questions including eligibility, account suspension, and payment dispute steps. Search by topic or browse the policy section directly.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — including the mobile number linked to your bKash, Nagad, or Rocket wallet — is stored with encryption at rest and in transit. We do not share your personal details with third parties except where required by law or to process your payment through the relevant wallet provider. You can request a copy of the data we hold, ask for corrections, or request account closure at any time through the legal contact channels above.

Data Retention

We retain account and transaction records for the period required under applicable law. After account closure, personal data is deleted or anonymised within the statutory retention window.

Cookie Policy

We use session and analytics cookies to keep your account secure and to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a written request via the legal email channel and we will respond within the timeframe required by applicable law.

Common Legal Questions About Your Account

These are the questions we receive most often about account eligibility, data rights, and how our terms apply in Bangladesh. If your question is not covered here, use the legal contact channels in the section above.

Access depends on your local law and whether your region is listed as eligible. You are responsible for confirming that using the platform is lawful in your location before opening an account.

After closure, your personal data is retained for the period required by applicable law, then deleted or anonymised. Submit a closure request via the legal email channel to start the process.

Send a written data access request to our legal inbox with your registered mobile number. We will respond within the timeframe required under applicable law in your eligible region.

The core terms are the same regardless of payment method. Each wallet — bKash, Nagad, Rocket — also carries its own service conditions, which apply alongside ours when you transact.

Contact support immediately via live chat to freeze the account. Our team will initiate an account security review and guide you through the OTP re-verification and recovery steps.

We reserve the right to update terms at any time. Changes are posted on this page, and continued use of the platform after posting constitutes acceptance of the revised conditions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.